Refund policy
At Sizrz.com, we stand by the quality of our products and strive to ensure your satisfaction with every purchase. To provide you with a worry-free shopping experience, we offer a 30-day return and exchange policy. Please review the following terms and conditions:
Returns:
Customers can initiate a return within 30 days of receiving the product.
To process a return, customers need to ship the item to our designated warehouse.
Refunds will be processed within 2 days of receiving the returned item.
The refunded amount will be credited back to the original payment method. Please note that the exact timing depends on individual bank policies.
Return Shipping Fee:
For returns initiated due to personal reasons, customers are required to pay a separate $9.9 USD shipping fee.
Damaged or Incorrect Items:
In case of damaged or incorrect items, please contact us immediately with photographic evidence.
We will address the issue within 2 business days and promptly provide a free replacement.
Customer-Induced Damage:
Items damaged due to customer actions are not eligible for compensation or return.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Exchanges:
Customers can request an exchange within 30 days of receiving the order.
Upon receiving the returned product, we will process the exchange within 5 days and notify you via email.
Exchanges initiated for reasons other than defects, such as customer preferences, will incur an additional $9.9 USD fee.
At Sizrz.com, your satisfaction is our priority. If you have any questions or concerns regarding our return and exchange policy, please don't hesitate to contact us. We're here to assist you!
Best regards,
The Sizrz.com Team
Returns:
Customers can initiate a return within 30 days of receiving the product.
To process a return, customers need to ship the item to our designated warehouse.
Refunds will be processed within 2 days of receiving the returned item.
The refunded amount will be credited back to the original payment method. Please note that the exact timing depends on individual bank policies.
Return Shipping Fee:
For returns initiated due to personal reasons, customers are required to pay a separate $9.9 USD shipping fee.
Damaged or Incorrect Items:
In case of damaged or incorrect items, please contact us immediately with photographic evidence.
We will address the issue within 2 business days and promptly provide a free replacement.
Customer-Induced Damage:
Items damaged due to customer actions are not eligible for compensation or return.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Exchanges:
Customers can request an exchange within 30 days of receiving the order.
Upon receiving the returned product, we will process the exchange within 5 days and notify you via email.
Exchanges initiated for reasons other than defects, such as customer preferences, will incur an additional $9.9 USD fee.
At Sizrz.com, your satisfaction is our priority. If you have any questions or concerns regarding our return and exchange policy, please don't hesitate to contact us. We're here to assist you!
Best regards,
The Sizrz.com Team
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